Privacy Policy

Zen with Zur, PLLC
www.zenwithzur.com
Last Updated: December 13, 2025

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

This Privacy Policy explains how Zen with Zur, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and shares information when you visit www.zenwithzur.com (the “Site”), including any pages, forms, landing pages, and subpages.

By using the Site and/or purchasing, downloading, subscribing to, or otherwise interacting with any Site content, resources, products, or services, you agree to the terms of this Privacy Policy. If you do not agree, do not use the Site.

Questions? Email: therapist@zenwithzur.com

Definitions

Company / We / Us / Our: Zen with Zur, PLLC and www.zenwithzur.com
Site: www.zenwithzur.com and associated pages, forms, and subpages
Content: Written, visual, audio, and downloadable materials on the Site, including emails and resources
Personal Information: Information that identifies you or can reasonably be linked to you (for example: name, email, phone, billing details, IP address, site activity, and similar data)
You / Your: Any visitor, customer, or user of the Site

What We Collect

1) Information You Provide

You may provide Personal Information when you:

  • Submit a contact form or inquiry

  • Subscribe to emails or download a resource

  • Purchase a product or service

  • Register for courses, programs, or services

  • Complete an intake or application form (if offered)

This may include:

  • Name, email address, phone number

  • Mailing address

  • Payment or billing details (processed through third-party payment processors)

  • Any information you choose to share in messages or forms

2) Information Collected Automatically (Device Information)

When you browse the Site, we may automatically collect:

  • IP address

  • Browser type and device type

  • Time zone and approximate location

  • Pages viewed, time spent, referring/exit pages, and interactions

  • Cookies and similar tracking technologies

We may use analytics tools (such as Google Analytics or similar services) to understand how visitors use the Site and to improve performance and user experience.

How We Use Information

We use Personal Information to:

  • Provide requested resources, content, products, and services

  • Communicate with you and respond to inquiries

  • Process purchases and deliver confirmations and receipts

  • Improve the Site’s performance, usability, and content

  • Maintain security and prevent fraud or misuse

  • Send emails you opted into (and permitted follow-ups as allowed by law)

Email Marketing

If you subscribe, download a free resource, or purchase through the Site, you may receive emails from Zen with Zur, LLC. You can unsubscribe at any time using the link at the bottom of any email.

We use ConvertKit (or other providers you choose) to manage email delivery. Email delivery is not guaranteed (for example, messages may be filtered to spam or blocked by your settings).

Unsubscribe help: Email therapist@zenwithzur.com

Cookies, Pixels, and Analytics

Cookies

We and certain third parties may use cookies to:

  • Support Site functionality

  • Remember preferences

  • Compile aggregated traffic and interaction data

  • Improve marketing performance and user experience

You can disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

Pixels / Tracking

We may use social media pixels (such as Meta/Facebook pixels) to measure marketing performance and to show relevant ads to visitors on platforms like Facebook and Instagram.

Behavioral Advertising and Opt-Out Options

You can opt out of targeted advertising through:

How We Share Personal Information

We do not sell your Personal Information. We may share information only as needed to operate the business and Site, including with:

  • Payment processors (to process transactions securely)

  • Email service providers (to send emails you opted into)

  • Website hosting, security, and analytics providers

  • Contractors who help operate the Site (who are expected to keep information confidential)

We may also disclose information if required to comply with legal obligations, protect rights and safety, or respond to lawful requests.

Data Security

We use commercially reasonable safeguards to protect your information, including SSL and security monitoring. However, no method of transmission over the internet is 100% secure. You use the Site and submit information at your own risk.

Payment transactions are processed through third-party payment gateways and are not stored on our servers.

Updating Your Information

If you believe your Personal Information is inaccurate or you want to update it, contact: therapist@zenwithzur.com

Children’s Privacy (COPPA)

This Site is not intended for children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe a child has provided Personal Information, email therapist@zenwithzur.com and we will take appropriate steps to remove it.

California Privacy (CalOPPA)

  • Users may visit the Site anonymously

  • This Privacy Policy is linked conspicuously on the Site

  • Updates will be reflected by the “Last Updated” date at the top of this page

GDPR Rights (EU/EEA Residents)

If you are located in the EU/EEA, you may have rights to access, correct, delete, restrict, or object to processing of Personal Information, and request portability. To exercise these rights, contact therapist@zenwithzur.com.

Your information may be processed in the United States.

Third-Party Links

The Site may link to third-party websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies directly.

HIPAA and Therapy Services (Important)

This website is not intended to collect Protected Health Information (PHI) and is not a secure method for communicating clinical information.

If you are a therapy client (or prospective client):

  • Do not submit sensitive clinical information through general website forms unless the form is explicitly designated as secure and intended for that purpose

  • Email and standard website contact forms may not be fully secure; consider limiting what you share until you receive instructions for secure communication

  • Zen with Zur, LLC provides a separate Notice of Privacy Practices (HIPAA NPP) that explains how PHI is used and disclosed for treatment, payment, and healthcare operations, and describes your rights under HIPAA

To request the HIPAA Notice of Privacy Practices, email therapist@zenwithzur.com.

Data Breach Notice (Fair Information Practices)

If we become aware of a data breach affecting your Personal Information, we will notify you as required by applicable law and, when feasible, via email.

Changes to This Policy

We may update this Privacy Policy at any time. Changes are effective immediately upon posting. The “Last Updated” date reflects the most recent revision.

Complaints

If you have concerns about how we use Personal Information, contact us so we can address the issue.
California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs:

1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
Phone: (800) 952-5210 or (916) 445-1254

EU/EEA residents may lodge a complaint with the applicable data protection authority.

Contact

Zen with Zur, PLLC | Mariah J. Zur
Email: therapist@zenwithzur.com
Website: www.zenwithzur.com
Mailing Address: 239 Rothbury Drive, Whispering Pines, NC 28327