Zen with Zur PLLC Privacy Policy
Zen with Zur, PLLC
www.zenwithzur.com
Last Updated: December 22, 2025
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.
This Privacy Policy describes how Zen with Zur, PLLC (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website www.zenwithzur.com and any related pages (the “Website”).
This Privacy Policy applies only to information collected through the Website. It does not govern information collected offline or through psychotherapy or therapy intensive services, which are covered separately under our Notice of Privacy Practices and client agreements.
By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
Company / We / Us / Our: Zen with Zur, PLLC and www.zenwithzur.com
Site: www.zenwithzur.com and associated pages, forms, and subpages
Content: Written, visual, audio, and downloadable materials on the Site, including emails and resources
Personal Information: Information that identifies you or can reasonably be linked to you (for example: name, email, phone, billing details, IP address, site activity, and similar data)
You / Your: Any visitor, customer, or user of the Site
Topics Covered
Personal Information We Collect
How We Use Your Personal Information
Health & Therapy Information (PHI)
Additional Categories of Personal Data
How We Share Your Personal Information
How We Store & Protect Your Data
Data Retention
Email Marketing
Behavioral Advertising
Do We Sell Your Personal Information?
Your Rights & Choices
Third-Party Websites
Changes to This Policy
Complaints
Contact Us
Personal Information We Collect
When you visit the Website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Website, we collect information about the pages you view, how you arrived at the Website, what websites or search terms referred you, and how you interact with our content. We refer to this as Device Information.
Technologies Used
Cookies: Data files placed on your device that may include an anonymous unique identifier.
Learn more: http://www.allaboutcookies.orgLog Files: Track actions on the Website, including IP address, browser type, ISP, referring/exit pages, and timestamps.
Web Beacons, Tags, Pixels: Used to record browsing behavior and engagement.
You may disable cookies through your browser settings. Some Website features may not function properly if cookies are disabled. We do not respond to “Do Not Track” signals.
Information You Voluntarily Provide (“Provided Information”)
We collect information you choose to provide, which may include:
Name, email address, phone number
Information submitted through contact, intake, or application forms
Email address provided to receive resources or newsletters
Payment and billing information (processed through secure third-party providers)
Responses to surveys or feedback forms
Information provided when registering for services or sessions
Personal Information refers to both Device Information and Provided Information.
How We Use Your Personal Information
Provided Information is used to:
Deliver services or resources you request
Process payments and provide confirmations
Respond to inquiries and communicate with you
Screen for fraud or misuse
Send relevant information or content based on your preferences
Device Information is used to:
Improve and optimize the Website
Analyze user behavior and site performance
Support advertising and analytics
Improve security and detect potential fraud
Health & Therapy Information (PHI)
As a psychotherapy practice, information shared during therapy or therapy intensives may constitute Protected Health Information (PHI) under HIPAA and applicable state laws.
Where PHI Is Stored
PHI is not stored on this Website. It is maintained separately in secure, HIPAA-compliant platforms, including:
JaneApp (electronic health records and scheduling)
Secure telehealth platforms
Secure email or messaging when clinically appropriate
Separate HIPAA Notice
PHI is governed by our Notice of Privacy Practices, not this Privacy Policy. That Notice explains:
How PHI may be used or disclosed
Your rights as a client
Our legal responsibilities
You may request a copy at any time.
Website Not for Emergencies
The Website and contact forms are not intended for urgent or sensitive clinical communication.
If you are experiencing an emergency, call 911 or go to your nearest emergency room.
Additional Categories of Personal Data We Process
Communication Data
Messages sent via contact forms, email, text, voicemail, or social media.
Used for communication, record-keeping, and legal purposes.
Customer Data
Information related to service inquiries, registrations, or payments.
Used for service delivery and transaction records.
User & Technical Data
IP address, browser type, navigation paths, and engagement metrics.
Used for Website optimization and security.
Marketing & Preference Data
Preferences regarding emails and interaction with marketing content.
Used to tailor communications.
Processing is based on consent, contractual necessity, legitimate business interests, or legal obligations.
How We Share Your Personal Information
We share Personal Information with third parties only as necessary to operate our business, including:
Payment processors (Stripe, JaneApp)
Email marketing platforms (ConvertKit)
Website hosting (Squarespace)
Client management systems (JaneApp)
Analytics tools (e.g., Google Analytics)
Cybersecurity and fraud-prevention services
Google Analytics Privacy Policy:
https://www.google.com/intl/en/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout
We may also disclose information if required by law, subpoena, or to protect our rights.
How We Store & Protect Your Data
We use administrative, technical, and physical safeguards, including:
Secure, password-protected systems
SSL encryption
Limited access to authorized personnel
Confidentiality obligations
Monitoring for security incidents
Data may be stored through:
JaneApp
Squarespace
Google Workspace
ConvertKit
Each provider maintains its own security protocols. No system is 100% secure, and data is submitted at your own risk. If legally required, we will notify you of any data breaches.
Data Retention
We retain Personal Information only as long as necessary to:
Provide services
Meet legal, tax, and regulatory obligations
Maintain accurate records
Comply with clinical record-keeping laws
Examples include:
Business and tax records (generally 7 years)
PHI retained per federal and state law
When no longer needed, data is securely deleted or anonymized.
Email Marketing
By subscribing, downloading a resource, or engaging with our services, you consent to receive emails such as:
Newsletters
Educational content
Updates or announcements
You may unsubscribe at any time using the link in our emails. Once unsubscribed, you may no longer receive certain updates or promotions.
Behavioral Advertising
We may use Personal Information to provide relevant advertisements.
Learn more: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt-out options:
Do We Sell Your Personal Information?
No. We do not sell your Personal Information for money.
Some privacy laws consider sharing data with analytics or advertising platforms as “sharing.” Where required, opt-out options are honored.
Your Rights & Choices
You may have the right to:
Access your Personal Information
Request corrections
Request deletion (subject to legal limits)
Object to certain uses
Update marketing preferences
Withdraw consent
To exercise these rights, contact us below.
Third-Party Websites
Our Privacy Policy applies only to our Website. We are not responsible for the privacy practices of third-party sites linked to or from our Website.
Changes to This Policy
We may update this Privacy Policy periodically. Changes are effective immediately upon posting. The “Last Updated” date reflects the most recent revision.
Complaints
If you have concerns about how we use your Personal Information, please contact us so we can address the issue.
California residents may also contact the California Department of Consumer Affairs at:
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
(800) 952-5210
Contact
For questions, concerns, or to exercise your rights, contact:
Zen with Zur, PLLC | Mariah J. Zur
Email: therapist@zenwithzur.com
Website: www.zenwithzur.com
Mailing Address: 239 Rothbury Drive, Whispering Pines, NC 28327